By using Vigilix's Total Support Manager, Wings Etc. Inc's internal help desk is able to access the point of sale systems at their remote locations in a PCI compliant way. This provides the help desk the ability to quickly resolve technical issues and support remote locations in a way that is compliant with PCI regulations.
"PCI compliancy is very important to us at Wings, Etc." says Rob Hensmann, Wings Etc.'s Chief Financial Officer. "Total Support Manager's remote control capability provides us with a compliant solution right out of the box. We do not have to add additional labor effort or costs to be compliant."
About Vigilix, LLC
Vigilix is the leading provider of monitoring and alerting software and remote support tools dedicated to the point-of-sale industry. As the Total POS Support Solution, Vigilix Total Support Manager (TSM)/ Virtual Technician provides real-time monitoring, alerting, and remote control through a single web based user console. Help Desk operators have real-time visibility into the exact condition of the point-of-sale systems from an enterprise level down to a specific location. Using the PCI compliant secure remote control option, Vigilix RC, technicians can respond to alerts quickly, thus preventing small issues from becoming big problems. Delivered as a software as a Service application, Vigilix does not require additional software licenses or hardware for deployment.
For more information visit WWW.Vigilix.com, or contact the company at 866-576-2839 x 14.
About Wings Etc.
Wings Etc. is a family-friendly Restaurant & Pub, with a diverse menu featuring Award-Winning Jumbo Wings, Wood-Smoked Babyback Ribs, Cold Beer, great atmosphere, and that good-old-fashioned "vibe" that makes you want to come in and just hang out. Wings Etc. was recently selected by Franchise Times Magazine as a Fast 55 franchise company.
For more information visit WWW.WingsEtc.net