Delivered as a software-as-a-service application Vigilix provides point-of sale support providers with a PCI compliant solution for remote access, application monitoring, and alerting. Using the Vigilix Dashboard support personnel are able to have better visibility into the systems they support and the ability to take immediate corrective action.
"Our growth right now is driven by two major initiatives" says Andrew Kurtz, Vigilix CEO "POS dealers are continually moving to our remote control solution as they are starting becoming more concerned with PCI compliancy in their support services. VISA ranks remote access as the top vulnerability for invalidating a merchants' PCI compliancy. We are seeing more dealers starting to use our PCI validated support tools to protect their customers and themselves." Kurtz also stated "our relationship with GuestMetrics and the ability to distribute the GuestShapshot enterprise reporting tool has also generated a lot demand. We had dealers placing orders within a week of the announcement."
About Vigilix, LLC
Vigilix is the leading provider of monitoring and alerting software and remote support tools dedicated to the point-of-sale industry. As the Total POS Support Solution, Vigilix Total Support Manager (TSM)/ Virtual Technician provides real-time monitoring, alerting, and remote control through a single web based user console. Help Desk operators have real-time visibility into the exact condition of the point-of-sale systems from an enterprise level down to a specific location. Using the PCI compliant secure remote control option, Vigilix RC, technicians can respond to alerts quickly, thus preventing small issues from becoming big problems. Delivered as a software as a Service application, Vigilix does not require additional software licenses or hardware for deployment.
For more information visit WWW.Vigilix.com, or contact the company at 866-576-2839 x 14.