Vigilix, LLC Launches GuestSnapshot Enterprise Reporting into the Point of Sale Channel

Enterprise Reporting for POS Hospitality Dealer Channel

Vigilix LLC, a leading provider of PCI compliant point-of-sale support software, is pleased to announce that it has completed the technical integration of the GuestSnapshot enterprise reporting application with the Virtual Technician agent. This allows POS dealers in the channel to now provide an above store enterprise reporting application to their customers even if their customers have various POS systems.

POS dealers can now offer their customers an online reporting application that was previously only available to national accounts like Chili's, Ruth's Chris Steak House, and Friday's. GuestSnapshot provides multi-site restaurant operators comparative reporting on key metrics, labor costs, fraud detection, employee performance and promotional campaign effectiveness. By using the information available in these reports restaurant owners can improve menu options, track promotions and identify training issues by server performance.

"In today's environment restaurant owners are trying to do everything they can to be as profitable as possible. GuestSnapshot provides them with the information they need to stop guessing and start knowing if what they are doing is having an impact" said Andrew Kurtz, Vigilix, LLC CEO. "Our dealers know a lot about restaurant operations. This reporting tool allows them to work with their customers to understand the data and to help identify efficiencies in their operations - efficiencies that can lead to profits."

About Vigilix, LLC
Vigilix is the leading provider of monitoring and alerting software and remote support tools dedicated to the point-of-sale industry. As the Total POS Support Solution, Vigilix Total Support Manager (TSM)/ Virtual Technician provides real-time monitoring, alerting, and remote control through a single web based user console. Help Desk operators have real-time visibility into the exact condition of the point-of-sale systems from an enterprise level down to a specific location. Using the PCI compliant secure remote control option, Vigilix RC, technicians can respond to alerts quickly, thus preventing small issues from becoming big problems. Delivered as a software as a Service application, Vigilix does not require additional software licenses or hardware for deployment.

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About GuestMetrics, Inc.
GuestMetrics is the leading provider of Customer Insight Solutions for the hospitality industry and its suppliers/distributors. The GuestMetrics software is fully integrated with the leading point-of-sale (POS) systems and allows hospitality providers at every level of the market to improve business operations.
For the first time in the marketplace, GuestMetrics, through its data mining process, provides beverage alcohol and food suppliers with actionable insight into consumer behavior at the guest check-level. From world-class beverage alcohol suppliers to fine dining establishments and regional/national restaurant chains, clients depend on GuestMetrics tools to build stronger brands and drive revenue growth.
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